B2B Merchants Provide a Personal Experience to Customers

B2B merchants are making a conscious effort to make the ecommerce customer experience as seamless as possible for their customers.

Whether it is through a sales representative from the company or through the company’s ecommerce, B2B merchants are hoping to give their clients an optimal experience. Customers are demanding a more personalized experience and are expecting the merchants to know what they want and when they want it.

Download Special Report on B2B Ecommerce from Multichannel Merchant and learn:

How Staples is catering to its B2B customer with its Staples Advantage website
Why the one-to-one relationship between Chinese Laundry and its clients are important for the brand
How Carolina Stone resolved its supply chain issues when it partnered with BuildDirect
Whether or not you need an ecommerce site for your B2B consumer