Shipping/Delivery ARCHIVE

Siren Song  Aug 01, 2001 9:30 PM By D. Douglas Graham

In May of this year, The New York Times Magazine ran an article about the ruins of the New Economy. Titled The Day After, the story mourned the demise

Last Tangle in Paris  Aug 01, 2001 9:30 PM By Jeff Siegel

If you’re fulfilling orders from outside the U.S., you’re in for the trip of a lifetime. Pack this guide to dealing with the snarls of red tape, exorbitant

MIX MASTER  Aug 01, 2001 9:30 PM By MCM staff

In addition to its 970,000-sq.-ft. distribution center, the Cornerstone facility includes a 350-seat call center and a 65,000-sq.-ft. retail store By

opinion & response  Aug 01, 2001 9:30 PM By MCM staff

Consensus on Collage Covers Regarding your May article Creating Covers That Captivate, we actually thought about doing a cover a little more than a year

Outsourcing Customer Service Abroad Can Cut Costs  Jul 31, 2001 9:30 PM By MCM staff

New York–Companies can save a fair amount of money if they outsource their customer service abroad, according to a recent report from research firm Jupiter

Alloy Allies With CosmoGIRL  Jul 30, 2001 9:30 PM By MCM staff

New York

Alloy Acquires CASS Communications  Jul 11, 2001 9:30 PM By MCM staff

New York

SPLIT PERSONALITY  Jul 01, 2001 9:30 PM By MCM staff

An automated e-mail response costs about 25 cents per incident, compared to $1 for knowledge-based self-service, $6 for interactive voice response, $8

No Clue  Jul 01, 2001 9:30 PM By Lew Waddey

Total pricing for 3PF services is about 18% to 22% of gross sales Following the stock market, consumer confidence indices, and recent earnings reports

Nightmare on Main Street  Jul 01, 2001 9:30 PM By Curt Barry

Best fits will meet 70%-80% of your needs before modification Here’s an operations and fulfillment professional’s nightmare: After months of research






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