Shipping/Delivery ARCHIVE

Puttin’ On the Ritz  Mar 01, 2001 10:30 PM By David Pluviose

You may not be running a five-star restaurant, but you’re no less subject to customer service imperatives than the toniest of matre d’s. In today’s competitive

Talking Heads  Mar 01, 2001 10:30 PM By MCM staff

“What three retail trends do you foresee for 2001?” I don’t have a crystal ball, but my guess is that the economy is going to be soft this year. As for

The Cybercritic: Chef Direct  Mar 01, 2001 10:30 PM By MCM staff

Reviewed Jan. 3, 2 p.m., Explorer 5.0 (www.chefdirect.com) Chef Direct promises Wholesale prices direct to you! but the site needs to deliver a little

To Catch a Thief  Mar 01, 2001 10:30 PM By Martin Dolphin

Alarming statistics abound on the prevalence of security breaches. A survey released in 2000 by the Computer Security Institute (CSI) and the FBI reveals

Profile: David Bolotsky  Mar 01, 2001 10:30 PM By Rama Ramaswami

You were an analyst at Goldman Sachs. What prompted you to become an e-tailer? I had always wanted to run a business, and as an analyst, I felt like I

Is Your Closet Clean?  Feb 01, 2001 10:30 PM By Jeff Kline

It’s a known fact that the bigger your closet, the more space you have for old clothes you haven’t worn in years. The warehouse is the closet of the operations

Around the World in 80 Ways  Feb 01, 2001 10:30 PM By Rebecca Gibson

Your reps may not be like Phileas Fogg, but they can still explore new customer service territory with maps that guide them through every step of the

When Dinosaurs Fly  Feb 01, 2001 10:30 PM By MCM staff

Move over, Jurassic Park. Brick-and-mortar retailers have not only survived the mass extinction of dot-coms but evolved into a new, hybrid species of

talking heads  Feb 01, 2001 10:30 PM By MCM staff

“How do you measure warehouse productivity?” The ultimate measurements I would use for a distribution center would be units – cartons or pieces, for instance

Payoff from Payout  Feb 01, 2001 10:30 PM By Liz Kislik

Pay employees well and they’ll work hard and be happy – true or false? In the numerous published rankings of ten conditions that have the most impact






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