Curt Barry

cbarry@fcbco.com

Curt Barry is chairman of F. Curtis Barry & Company, a consulting firm specializing in multichannel operations and fulfillment. The firm provides services in system selection and implementation in OMS, WMS, ERP and Inventory systems, 3PL logistics, distribution center design, improvement in facility capacity, workflow and cost reduction and benchmarking. Curt is the author of “Best Practices in Multichannel Operations and Fulfillment.”

How to Plan for Relocating an Ecommerce Fulfillment Center

| Curt Barry

Planning and executing the relocation of an ecommerce fulfillment center is a massive undertaking, and the budgeting of costs and ongoing expenses involves a rigorous process. From a merchant case study, learn what steps to take, key items to consider and how to cost out the project.

3 Imperatives for Warehouse Labor in Your DTC Business

| Curt Barry

Given both macro trends in the economy and micro trends in the direct-to-customer industry, there are things you need to be doing and keeping an eye on in terms of warehouse labor. Following these 3 imperatives will help set you up for success in 2018.

Educated Warehouse Employees Become Stakeholders

| Curt Barry

In order to get warehouse employees to buy into your mission and business goals, management should create a dialog that recognizes them as stakeholders. Here are six areas to address in “continuing education” sessions that can open their eyes to the challenges you face, driving empowerment and creating incentives.

9 Due Diligence Best Practices for Warehouse Selection

| Curt Barry

In most markets, warehouse space is in short supply, especially for facilities that are 100,000 square feet and larger. As you look for facilities to lease or buy, an in-depth due diligence process is crucial to your success as new space is a major investment and a long-term commitment.

How to Develop a Plan for Moving Your Fulfillment Operations

| Curt Barry

Relocating your fulfillment operations is disruptive and can be challenging for employees even in the most organized businesses. Developing plans that all stakeholders collaborate on and buy into will help you minimize lost employee time and remain focused.

8 Ways to Get More Productivity, Quality from Your 3PL Partner

| Curt Barry

Entrusting your customer service or fulfillment to a third-party logistics (3PL) company is a big step. Like using other outside services, it’s important to manage the process to reduce errors and exceptions, providing a high level of service at an affordable cost. These 8 steps will help you get the most from your 3PL partner.

How to Analyze the Risk of Your DTC Fulfillment Projects

| Curt Barry

Risk analysis is essential for large and complex DTC fulfillment projects including the above as well as moving to or from third-party fulfillment operations. As a result, most large projects are not delivered on time or within budget. Understanding risk and the likelihood of negative outcomes will help reduce costs and improve on-time implementation.

What Are Your DTC Operations Metrics Showing You?

| Curt Barry

In this ecommerce world of point, click and deliver, are you accurately monitoring DTC operations metrics to help you meet high expectations from both customers and management? Check out these fulfillment and customer service KPIs from six different direct-to-customer merchants and see how your operations stack up.