Curt Barry

cbarry@fcbco.com

Curt Barry is president of F. Curtis Barry & Company, a consulting firm specializing in multichannel operations and fulfillment. The firm provides services in system selection and implementation in OMS, WMS, ERP and Inventory systems, 3PL logistics, distribution center design, improvement in facility capacity, workflow and cost reduction and benchmarking. Curt is the author of “Best Practices in Multichannel Operations and Fulfillment.”

Getting Ready for Holiday 2007

| Curt Barry

Now is the best time to start planning holiday 2007 because your people will remember vividly the good and bad anecdotal incidents from last year and you will also have the operational and benchmark data available.

Managing Your Cost Per Call

| Curt Barry

The direct industry has a difficult balancing act to perform. On the one hand, we want to provide a high level of customer service

Four Steps in Selecting a Business System

| Curt Barry

Whether your company needs a commercially packaged warehouse management system, point of sales system, an inventory control system, a direct-to-customer order management system –or some combination of the aforementioned, selecting of the right system is a major undertaking.

Ask the Fulfillment Doctor: Dashboard Dials

| Curt Barry

Imagine a series of dials in the corporate cockpit that reflect key indicators in customer service, sales tracking, and profitability. When tightly structured, these dials can give management an accurate and timely picture of the business

The best of inventory

| Curt Barry

Inventory management and forecasting are strategic issues. Companies that recognize this fact can typically provide higher levels of service to their

10 Ways to Improve Vendor Quality Control

| Curt Barry

If you want to improve your vendor quality control without having to dive headlong into a new way of doing business, take heart. There is an option that relies on the basics of upholding merchandise quality. These ten strategies can improve your vendor quality control program or help you design such a program if you do not have one in place today.