Curt Barry

cbarry@fcbco.com

Curt Barry is chairman of F. Curtis Barry & Company, a consulting firm specializing in multichannel operations and fulfillment. The firm provides services in system selection and implementation in OMS, WMS, ERP and Inventory systems, 3PL logistics, distribution center design, improvement in facility capacity, workflow and cost reduction and benchmarking. Curt is the author of “Best Practices in Multichannel Operations and Fulfillment.”

Getting Ready for Holiday, Part II

| Curt Barry

In the first part of our series on preparing for the holiday, we listed the information that should be gathered for taking your operational pulse. This week, we’ll show you how to apply it.

THE ERP EDGE

| Curt Barry

Merchants juggling multiple selling channels have enough challenges these days

Getting Ready for Holiday 2007

| Curt Barry

Now is the best time to start planning holiday 2007 because your people will remember vividly the good and bad anecdotal incidents from last year and you will also have the operational and benchmark data available.

Managing Your Cost Per Call

| Curt Barry

The direct industry has a difficult balancing act to perform. On the one hand, we want to provide a high level of customer service

Four Steps in Selecting a Business System

| Curt Barry

Whether your company needs a commercially packaged warehouse management system, point of sales system, an inventory control system, a direct-to-customer order management system –or some combination of the aforementioned, selecting of the right system is a major undertaking.

Ask the Fulfillment Doctor: Dashboard Dials

| Curt Barry

Imagine a series of dials in the corporate cockpit that reflect key indicators in customer service, sales tracking, and profitability. When tightly structured, these dials can give management an accurate and timely picture of the business