Melissa Dowling

Live from eTail 2005: Be “Reasonably” Consistent Among Channels

| Melissa Dowling

If you’re a multichannel marketer, your customers will understand “logical inconsistencies” in your shopping channels, according to Bill Bass, vice president/general manager, Sears Customer Direct, and senior vice president of e-commerce, Lands’ End. In the opening general session of the eTail 2005 conference, Bass told attendees that they have to play to each channel’s strengths rather than do everything the same in every channel.

Live from Catalog on the Road: Time to Make a Deal?

| Melissa Dowling

If you’re looking to sell your multichannel marketing business, you may be in luck. According to Michael Petsky, CEO of New York-based investment bank Petsky-Prunier, dozens of private equity groups are actively seeking to acquire multichannel merchants. “Strategic buyers are becoming more aggressive,” he said.

Easter Sales to Dye for

| Melissa Dowling

U.S. consumers were expected to spend $10.47 billion on Easter this year, according to the Washington-based National Retail Federation (NRF). And it looks