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Post By Tim Parry


U.S. Retailers are Often Oblivious to Cross-Border Selling  Mar 29, 2016 4:28 PM By Tim Parry

Why aren’t more merchants looking to become cross-border sellers? Chuck Whiteman, Sr. VP Client Services at MotionPoint, says one reason is because merchants often are just oblivious to cross-border opportunities. In this Q&A with Multichannel Merchant, Whiteman, who is a keynote speaker at Multichannel Merchant’s Growing Global 2016, discusses the cross-border ecommerce journey

The Debit Swipe Fee Cap is Still Too Damn High  Mar 28, 2016 10:23 AM By Tim Parry

A cap on debit card swipe fees enacted by the Federal Reserve five years ago has helped reduce costs for retailers and consumers but is still higher than intended by Congress and should be lowered, according to the National Retail Federation.

Why LensCrafters Creates a Single View of its Customer  Mar 25, 2016 3:05 PM By Tim Parry

Omnichannel is a big initiative for retailers, and creating a single view of its customer has helped Lenscrafters get a grasp of it, says Samantha Sakemiller Senior Director of Omnichannel, in this video taken in February 2016 at eTail West.

Retailers Need to See Omnichannel as a Singular Effort  Mar 25, 2016 2:01 PM By Tim Parry

If retailers are looking at omnichannel as a singular effort, then they are in a good place, says DynamicAction SVP Global Marketing Sarah Engel in this video taken during a break at eTail West in February. If they are looking at channels separately, that’s where they’re missing the boat.

FedEx Rebrands Bongo International as FedEx CrossBorder  Mar 23, 2016 4:55 PM By Tim Parry

FedEx Trade Networks, the international freight forwarding arm of FedEx Corp., has announced the re-launch of Bongo International as FedEx CrossBorder. The announcement highlights the FedEx investment in expanding its international ecommerce offerings.

How to Avoid These 5 Common Web Globalization Mistakes  Mar 23, 2016 2:29 PM By Tim Parry

While it’s valuable to learn from your own mistakes, there’s no reason you can’t also learn from the mistakes of others. Here are five common web globalization mistakes and how to avoid making them.

Tmall vs. JD.com: What’s the Difference?  Mar 23, 2016 12:59 PM By Tim Parry

Tmall or JD.com? That is the question, Whether it is nobler to sell cross-border to consumers in China via one ecommerce marketplace or the other all depends on your business goals. In this video interview conducted last month at eTail West, Merkle CMO and EVP of global development George Gallate explains the difference between China’s two largest marketplaces, and how it affects the control you want as a merchant.

Tweeting Up with Growing Global Keynoter Melissa O’Malley  Mar 15, 2016 9:58 PM By Tim Parry

Multichannel Merchant held its first-ever tweet up Tuesday, featuring Growing Global keynoter Melissa O’Malley, PayPal’s Director of Global Cross-Border Trade Initiatives. The best tweets from the tweet up, which was held March 15, are featured in the following Storify gallery.

The Catalog is Far From Dead  Mar 15, 2016 12:50 PM By Tim Parry

Rumors of catalog’s demise had been greatly exaggerated. Yes, catalog circulation dropped at the end of the last decade, as did page counts, as did the number of catalog titles. But catalogs are still here, and they have taken on a new role as a marketing driver.

Do International Payment Offerings Make You a Global Merchant?  Mar 09, 2016 9:44 AM By Tim Parry

Less than half (41.9%) of merchants who took the MCM Outlook 2016 survey said their ecommerce sites are set up for global business. And 37.8% of those who say their ecommerce sites are set up from global business say it’s because they have international payment offerings. In this video, Zooz’s Chester Ritchie talks about why merchants need to choose a payment platform that allows comfort for the cross-border shopper.

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