power shopper

Meeting the Expectations of Today’s High-Tech Shopper

| Daniela Forte

Are consumers who shop for high-tech devices like laptops, tablets and related accessories different than the average shopper in terms of purchasing behavior and preferences? A study by UPS takes a look at the behaviors and preferences of the high-tech shoppers.

UPS Continues Efficiency Push as Revenue, Profit Grow in Q2

| Mike O'Brien

UPS is continuing to push for increased efficiency through hub automation projects and its ORION route optimization system. The company reported Q2 revenue growth of 3.8% to $14.63 billion, with profit up 3.2% to $1.27 billion. Its ecommerce business is on pace to grow faster than expected through the end of the year, officials said, based on strength in U.S. consumer spending.

UPS, UPS ground, UPS air

Drones, Robotics, 3D Printing Part of Major Technology Focus at UPS

| Mike O'Brien

UPS executives said they will continue to place a $1 billion bet on new technology each year, including major investments in facility automation, robotics and even drones to conduct tasks such as aircraft inspections and inventory counts. See what else the company disclosed about its strategy and operations during media day at its Atlanta headquarters.

omnichannel fulfillment

Ecommerce Return Rates Continue to Climb

| Mike O'Brien

Companies are grappling with higher ecommerce return rates, and how to address reverse logistics as well as capturing the maximum value of inbound goods. Find out the results of the MCM Outlook Survey on ecommerce returns, and what can be done to keep the growing rates in check.

Achieving Omnichannel Visibility in the Supply Chain

| MCM Staff

Bala Ganesh, Director of Retail Marketing at UPS, talks candidly about how collaborative synchronization among all the players in the supply chain can be achieved. Watch this video and learn best practices for retailers, benefits for consumers, and more.