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MULTICHANNEL MERCHANT » EXECUTIVE
Michael Moseman, Director, Customer Contact Center at Brooks Brothers, got candid with Multichannel Merchant and discussed how he uses social media on a day-to-day basis, what merchant he thinks is mastering the art of customer service right now, and some other things you may not known about him.
Amazon announced late last week during its fourth quarter conference call to investors that it was planning on raising its Amazon Prime annual subscription of $79 to potentially $99 or even $119. Even though the increase may seem steep, many experts are saying the move will not hurt business.
Amazon’s fourth quarter financials have been released which show net sales have hit $25.59 billion and an increase of 20% compared to Q4 2012.
Net sales for the first quarter of fiscal 2014 decreased 0.3% to $134.8 million from $135.3 million for the first quarter of fiscal 2013.
Wash. Rinse. Repeat. We’re not talking about shampoo, we’re talking about the never-ending will-they or won’t-they saga of Men’s Wearhouse and Jos. A. Bank. In the latest saga of the long-lasting battle between Men’s Wearhouse and Jos. A. Bank, Men’s Wearhouse is urgings Jos. A. Bank independent directors to form a special committee to reconsider […]
OnlineShoes.com, the nation’s first online shoe retailer announced new promotions and new hires to positions of leadership.
The retail landscape of 2014 is more digital than ever before, and integrating store and online operations is a key focus for retailers as ecommerce capable solutions increasingly supplant traditional point-of-sale and mobile technologies.
Grainger’s online presence faired very well in 2013, earning the B2B merchant $3 billion in ecommerce sales alone, according to its annual financial report. Overall, Grainger saw a 5% increase in total sales, equating to $9.4 billion, however, the merchant said its ecommerce presence represent “the fastest growing and most profitable channel in the business.”
Experienced software and eCommerce executive Tommaso Trionfi was named CEO of Monsoon Commerce. In addition, Rob Teichman—a former colleague of Mr. Trionfi’s—was appointed vice president of engineering. Prior CEO Jim Cruckshank was named chairman of the board of directors.
Founder of DwellStudio brings creative leadership to home furnishings retailer’s rapidly expanding portfolio of lifestyle brands.
by Tim Parry
Posted 11 hours ago
by Ian Goldman
Posted 2 days ago
Posted 2 days ago