MULTICHANNEL MERCHANT » INFOGRAPHICS
SocialVibe released key findings from its first Holiday Season Retail Research Study, citing four consumer attitude and behavioral trends for the 2012 holiday season. In this infographic based on that study, you will see there is a continued focus by consumers on deals and savings, the importance of in-store shopping experiences, a preference for electronics and media over apparel-related gifts, and the use of smart phones to optimize the shopping experience.
Even though most retailers have a heavy social presence on sites such as Facebook, Twitter, and Pinterest, it
Deloitte polled more than 5,000 consumers on their spending habits and the survey gauges shoppers
In many cases it doesn
Cyber Monday sales nationwide hit a record $1.5 billion this year, driven by the growing number of consumers embracing a digital
Mobile purchasing for this holiday season is projected to constitute a greater percentage of online spending than ever before
The customer experience is one of the most important things a retailer needs to keep in mind when it comes to the lifetime value of the customer and increasing brand visibility.
Check out this infographic from 360 Connext that can pretty much be considered a manual for things not to say to a consumer who is expressing dissatisfaction with your product.
Shoppers flocked to the internet in droves this Cyber Monday making it the biggest holiday spending day in history with sales growing 30.3% over last year, according to findings by IBM.
According to this infographic, based on the IBM Digital Analytics Benchmark, shopping momentum hit its highest peak at 11:25 am EST and more than 18% of consumers used a mobile device to visit a retailer’s site, an increase of more than 70 percent over 2011. Mobile sales reached close to 13 percent, an increase of more than 96 percent over 2011.
The IBM Digital Analytics Benchmark tracked online holiday retail sales throughout Thanksgiving and Black Friday. Below, find an infographic which highlights the latest trends as of 12 a.m. PST.
We know the potential of social media to drive brand awareness, but are B2B merchants using social media to drive demand generation as well? This infographic from Eloqua digs deep into how B2B merchants use social media to promote, engage and sell.