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MULTICHANNEL MERCHANT » DATA & ANALYTICS
Data & AnalyticsDec 28, 2012 2:07 AM By Michael Chuma
Building a multichannel ecosystem without upsetting existing channel relationships is a real challenge that requires balancing the concerns of referral and resale partners with the needs of end-customers. Aside from channel conflict, internal resistance can also make the transition difficult.
Data & AnalyticsDec 18, 2012 11:18 PM By Erin Lynch
While various shipping options such as same-day delivery and in-store pickup are becoming common place for many retailers, the concepts are beginning to change the way consumers shop. Here are a few tips from Shop.org on how to master your fulfillment options to best meet your customers needs.
Data & AnalyticsDec 17, 2012 11:29 PM By Eric Bosco
This holiday season and continued into 2013 could be the year to execute sophisticated target campaigns. But what if you are a family-driven brand worried about protecting your image? Here are four tips that you can take in order to protect your online reputation while reaping the rewards of automation.
Data & AnalyticsDec 14, 2012 7:01 PM By MCM staff
Innotrac Corporation announced the results of its latest SmartHub eCommerce benchmark analysis, which was based on a sampling of orders placed in August of this year. The report evaluated over 100 merchants across 56 data points, tracking the entire eCommerce experience from ordering, to shipping, packaging, customer service, and returns.
Data & AnalyticsDec 11, 2012 11:23 PM By Erin Lynch
Intermec, a provider of data capture and information management solutions, announced that an agreement is in the works in which technology and manufacturing firm Honeywell International will acquire Intermec for $600 million. The deal is expected to go through by the end of the second quarter 2013.
Data & AnalyticsDec 11, 2012 7:31 PM By Liz Elting
In order to keep customer retention, retailers need to focus on customer satisfaction. As retailers become more global, it
Data & AnalyticsDec 10, 2012 8:45 PM By MCM staff
. As holiday shopping kicks into full gear, there
Data & AnalyticsDec 10, 2012 8:14 PM By Erin Lynch
Data & AnalyticsDec 06, 2012 10:10 PM By MCM staff
George Clay, principle at Marketing Direct, Inc., said telemarketing, or what he calls
Data & AnalyticsDec 01, 2012 11:30 AM By Erin Lynch
Retailers are finding that when they implement ship-from-store capabilities in the traditional brick-and-mortar store, they are able to fulfill orders that otherwise may have been lost. Here is a look at how Nordstrom, Toys R Us and Macy’s are doing it.
by Curt Barry
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