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MULTICHANNEL MERCHANT » MUST READS
Must ReadsJun 23, 2015 4:23 PM By Daniela Forte
What do you do with all that data you have? Are you leveraging the data to provide a personalized shopping experience? Here is what you need to know about using big data to your customer’s advantage.
Must ReadsJun 23, 2015 11:52 AM By Daniela Forte
Williams-Sonoma and Visa Checkout announced a partnership that allows videos to be shoppable using a new technology from YouTube, which is now live on the Williams-Sonoma website. See how the shoppable videos are beneficial for the brand and its customers.
Must ReadsJun 22, 2015 6:43 PM By Tim Parry
This year, Multichannel Merchant set out to identify and recognize the leaders in customer experience—the companies that routinely excel at every phase of the ecommerce sales experience. These are their secrets to success
Must ReadsJun 22, 2015 5:01 PM By Daniela Forte
Merchants today are all in some way using social media to leverage their brand and products, whether it’s through Facebook, Pinterest or Instagram, social media is becoming an emerging channel. Here are five tips to turn followers into buyers.
Must ReadsJun 22, 2015 2:09 PM By Daniela Forte
With 1.5% of ecommerce web traffic being driven from social media, for most merchants today, social media is still an emerging channel. See why leveraging social media can be beneficial to your brand.
Must ReadsJun 19, 2015 10:34 AM By Daniela Forte
Bass Pro Shops is asking its customers to post a selfie of their latest catch using the hashtag #Fishie, donate to the “Teach a Child to Fish” program. See what else Bass Pro Shops is doing to bring more awareness to the outdoors.
Must ReadsJun 18, 2015 10:15 AM By Mike O'Brien
DSW is expanding its omnichannel capabilities and looking to build on its 2014 cross-channel results, a year after merging store and .com operations.
Must ReadsJun 16, 2015 3:30 PM By Daniela Forte
Making your customers feel important in all facets of the shopping experience is important. The best way to do that is to personalize the customer experience at every touch point throughout the shopper’s journey. read more in this executive summary from Multichannel Merchant.
Must ReadsJun 16, 2015 10:41 AM By MCM Staff
As an omnichannel merchant, SoccerPro needed a solution where all customer touch points shared and transferred information. See how the company made this a possibility.
Must ReadsJun 15, 2015 3:23 PM By Daniela Forte
Private sale boutique apparel brand Rue La La embarked on a customer-segmentation project with the goal of reactivating dormant customers. See what they did and how it helped the brand.
by Curt Barry
Posted 3 days ago
by Susan Wall
Posted 3 days ago