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Operations & Fulfillment ARCHIVE

Opinion and Response  Oct 01, 2003 9:30 PM By MCM staff

HAVING HIS SAY Beware Divine Followers Roman Martynenko, chief financial officer of San Francisco-based Web services provider Ecofabric, on the continuing

Dirty Laundry Comes Clean  Oct 01, 2003 9:30 PM By David Pluviose

The subject of retail returns is big, messy, and embarrassing enough that retailers tend to keep quiet about it. Logistics executives toss around words

Patterson Buys into New Market  Oct 01, 2003 9:30 PM By Mark Del Franco

Who says there are no new lands left to conquer? Certainly not St. Paul, MN-based Patterson Dental Co. In August the cataloger of dental and veterinary

Innocents Abroad  Oct 01, 2003 9:30 PM By Rama Ramaswami

EVER SINCE O+F STARTED A DEBATE on offshore outsourcing in its weekly e-newsletter back in August, we have been deluged with e-mails from readers. Feedback

Buy Now, Pay Later  Oct 01, 2003 9:30 PM By Rama Ramaswami

Retailers may pride themselves on being but not, alas, when it comes to online payment options. Thus far in cyber space, there has been only one way to

The Family That E-Checks Together  Oct 01, 2003 9:30 PM By Jeff Morris

Hate licking envelopes? So do I. I used to hate licking stamps, but since they became self-stick I no longer have that excuse. Still, I find the whole

Shoppers Fear Online Fraud  Oct 01, 2003 9:30 PM By Rama Ramaswami

The rise in cyber crime hasn’t gone unnoticed by online shoppers. A recent study by Forrester Research Inc. found that consumer confidence in online credit

Not My SKU  Oct 01, 2003 9:30 PM By Barbara Arnn

Something about returns suggests error someone, somehow, has miscalculated. That aura has helped establish a market for companies such as Liquidation.com,

Battling Today’s Economic Doldrums  Oct 01, 2003 9:30 PM By Douglas Bley

POLITICAL AND ECONOMIC conditions seem bleak. Unemployment levels are near all-time highs. Small-parcel delivery costs are rising faster than anyone’s

Project Post-mortem  Oct 01, 2003 9:30 PM By JUDSON A. PUTERBAUGH

Here’s an all-too-familiar scenario: A project team spends six months of late nights and cold pizza working to go live with a new system. Then the go






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