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Operations & Fulfillment ARCHIVE

Orvis closing auxiliary call center  Apr 10, 2002 9:30 PM By MCM staff

Outdoor gear and apparel cataloger/retailer Orvis will close its Albuquerque, NM, call center on May 25, less than four years after opening the facility.

PC Mall acquires ClubMac parent  Apr 03, 2002 10:30 PM By MCM staff

Torrance, CA-based computer cataloger PC Mall has acquired virtually all of the assets of fellow computer cataloger Pacific Business Systems (PBS). The

great expectations  Apr 01, 2002 10:30 PM By Mark De Chambeau

A woman goes online to order a pair of black pumps. She enters women’s shoes into the search engine and chooses a site well-known in ladies’ fashion circles.

Variety Pack  Apr 01, 2002 10:30 PM By MCM staff

It can’t be a coincidence that in just one week, I’ve seen three major articles on diversity, in publications as different as a technology research report,

Look Sharp!  Apr 01, 2002 10:30 PM By Jeff Siegel

Sometimes, success in adding another channel of distribution is not about big things like sales projections, warehouse space, vendor reliability, or shipping

Out of Style  Apr 01, 2002 10:30 PM By MCM staff

If you were stranded on a desert island for years, would you be clad in the trendiest togs when the rescue ship finally found you? Of course not. Similarly,

A Passage to India  Apr 01, 2002 10:30 PM By Bennett Voyles

Should you move your call center off shore? As with any business decision, it comes down to weighing risk and reward. On the reward side, the advantage

Carbon Copy  Apr 01, 2002 10:30 PM By Roger Sklar

The need to grow a company in the international marketplace is a challenge that U.S. firms increasingly realize they must face. Since, after all, they

Natural Selection  Apr 01, 2002 10:30 PM By Ernie Schell

There are very few SQL Server/Windows applications in the catalog management software field. Natural Order from Indianapolis-based Natural Solutions is

opinion & response  Apr 01, 2002 10:30 PM By MCM staff

A Tribute to Mr. Stanley The catalog industry lost a merchandising visionary with the death of Stanley Marcus. The former head of upscale cataloger/retailer






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