MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
Outdoor gear and apparel cataloger/retailer Orvis will close its Albuquerque, NM, call center on May 25, less than four years after opening the facility.
Torrance, CA-based computer cataloger PC Mall has acquired virtually all of the assets of fellow computer cataloger Pacific Business Systems (PBS). The
A woman goes online to order a pair of black pumps. She enters women’s shoes into the search engine and chooses a site well-known in ladies’ fashion circles.
It can’t be a coincidence that in just one week, I’ve seen three major articles on diversity, in publications as different as a technology research report,
Sometimes, success in adding another channel of distribution is not about big things like sales projections, warehouse space, vendor reliability, or shipping
If you were stranded on a desert island for years, would you be clad in the trendiest togs when the rescue ship finally found you? Of course not. Similarly,
Should you move your call center off shore? As with any business decision, it comes down to weighing risk and reward. On the reward side, the advantage
The need to grow a company in the international marketplace is a challenge that U.S. firms increasingly realize they must face. Since, after all, they
There are very few SQL Server/Windows applications in the catalog management software field. Natural Order from Indianapolis-based Natural Solutions is
A Tribute to Mr. Stanley The catalog industry lost a merchandising visionary with the death of Stanley Marcus. The former head of upscale cataloger/retailer