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MCM OUTLOOK 2016: O+F

The 2016 MCM Outlook report on Operations & Fulfillment helps you evaluate, benchmark and plan your operations and fulfillment strategies.
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OPERATIONS NEWSLETTER

The expert advice that Operations pros need to improve productivity, cost savings, and customer service.

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Operations & Fulfillment ARCHIVE

Customer Service  Jan 01, 2005 10:30 PM By Rama Ramaswami

There’s very little the world can throw at U.S. consumers to keep them from spending money, a reporter for CNN/Money wrote in February 2003. Consumers

Backed Up  Jan 01, 2005 10:30 PM By MCM staff

The holidays are over, and the returns are flooding in. But there are ways to keep those periwinkle turtlenecks from choking your warehouse, says the

Safe and Sound?  Jan 01, 2005 10:30 PM By MCM staff

Three years after the worst terrorist attack on U.S soil, our panic may have subsided, but our vigilance shouldn’t slacken. Although another assault could

Complex Problem  Jan 01, 2005 10:30 PM By Rama Ramaswami

With so much emphasis on shaving inventory to the bone, having ready access to stock when it is needed is of paramount importance for merchants. Third-party

Value Pack  Jan 01, 2005 10:30 PM By Barbara Arnn

IF YOU ARE LOOKING for value-added packaging services, you probably know exactly what you mean, but who else does? There seem to be almost as many interpretations

WIRELESS PICKING NOW OR LATER?  Jan 01, 2005 10:30 PM By Debra Ellis

Order picking is the most labor-intensive function in the distribution center. It requires more skill than other positions and commands a higher pay scale.

Alloy Ends 3Q in the Black  Dec 09, 2004 1:37 AM By MCM staff

New York-based cataloger and marketing firm Alloy reported a third-quarter profit thanks largely to lower operational and legal expenses and higher net merchandise sales

opinion & response  Dec 01, 2004 10:30 PM By MCM staff

Rosy Deal for Shriver The latest celebrity to have a rose named after her is none other than California’s first lady, Maria Shriver. The daughter of the

Penney Catalog Head Resigns  Nov 15, 2004 1:26 AM By MCM staff

Two weeks after being passed over for the position of chairman/CEO of J.C. Penney Corp., Vanessa Castagna, chairman/CEO of the company’s stores, catalog, and Internet, resigned.

Nouveau Niche  Nov 01, 2004 10:30 PM By Jeff Siegel

When Barnes & Noble, the national book chain, decided to offer same-day delivery in Manhattan for customers who ordered through its e-commerce site, it






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