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Operations & Fulfillment ARCHIVE

Sticker Shock  Jun 01, 2001 9:30 PM By Richard Sawyer

Pay up or lose: An in-depth look at the soaring costs of electronic customer relationship management

PRIME TIME  Jun 01, 2001 9:30 PM By MCM staff

Facing the clock is a constant in every employee’s life, but it doesn’t have to be the same clock face for everyone. Developing an optimum schedule ensures that a facility can operate at peak efficiency

CUSTOM BLENDS  Jun 01, 2001 9:30 PM By Susan W. Capparelle

Get a bucket, shake, and pour. Blending your choice of new technologies can create a customized solution for your contact center

PC Connection to Buy Cyberian Outpost  May 30, 2001 9:30 PM By MCM staff

Merrimack, NH

Penney Could Sell off Eckerd Drug  May 23, 2001 9:30 PM By MCM staff

Dallas

Alloy Teams with “Elle Girl”  May 22, 2001 9:30 PM By MCM staff

New York–Teen apparel and accessories cataloger Alloy Online and Hachette Filipacchi Magazines have partnered to develop editorial content and technology

FORBIDDEN CITY  May 01, 2001 9:30 PM By Dave Eckley

In traditional direct marketing, the statement You will receive your order in seven to ten business days actually meant something to both the cataloger

Keep IT Happy  May 01, 2001 9:30 PM By David Pluviose

When it comes to top talent, finders aren’t always keepers. A report by Cap Gemini Ernst & Young titled Retail I.T. 2000 gauges how much priority companies

Ahead of the Game  May 01, 2001 9:30 PM By Barbara Arnn

As stories and jokes about failed dot-coms proliferate, it begins to seem that they are all here today, gone tomorrow. But e-commerce and multi-channel

ALL IN THE FAMILY  May 01, 2001 9:30 PM By Steve Harris

When the holiday season draws near, magazines dispense healthy doses of advice on how to survive family gatherings. Clearly, these are hugely stressful






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