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Operations & Fulfillment ARCHIVE

Digging Tunnels  Mar 01, 2001 10:30 PM By David Pluviose

A network security system consisting solely of firewalls and anti-virus software is no longer viable, according to a report titled, eSecurity: Removing

The Cybercritic: Chef Direct  Mar 01, 2001 10:30 PM By MCM staff

Reviewed Jan. 3, 2 p.m., Explorer 5.0 (www.chefdirect.com) Chef Direct promises Wholesale prices direct to you! but the site needs to deliver a little

Puttin’ On the Ritz  Mar 01, 2001 10:30 PM By David Pluviose

You may not be running a five-star restaurant, but you’re no less subject to customer service imperatives than the toniest of matre d’s. In today’s competitive

Pillar to Post  Mar 01, 2001 10:30 PM By Roger L. Kingsland

Turnover, technology, and CRM are the three most significant influences in the current call center market.

Lew Waddey on Outsourcing  Mar 01, 2001 10:30 PM By MCM staff

Poor service is the inevitable result if you fail to take the time to manage the third-party fulfillment (3PF) selection process properly.

Good & Plenty  Mar 01, 2001 10:30 PM By MCM staff

When you’re angling for a bigger piece of the pie, it’s just plain frustrating when the plate is out of reach. But when the product you need is missing from its pick slot, it’s a recipe for DC disaster.

Penney Names Two Catalog Execs  Feb 21, 2001 10:30 PM By MCM staff

Plano, TX–Former Spiegel president/CEO John Irvin has been named senior vice president/president of catalog and Internet for J.C. Penney, effective Feb.

READY SET GO!  Feb 01, 2001 10:30 PM By Ron Hounsell

measuring work doesn’t take split-second timing, but it does require valid standardsLOOKING OVER a warehouse worker’s shoulder and counting how many minutes

Payoff from Payout  Feb 01, 2001 10:30 PM By Liz Kislik

Pay employees well and they’ll work hard and be happy – true or false? In the numerous published rankings of ten conditions that have the most impact

Is Your Closet Clean?  Feb 01, 2001 10:30 PM By Jeff Kline

It’s a known fact that the bigger your closet, the more space you have for old clothes you haven’t worn in years. The warehouse is the closet of the operations






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