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MCM OUTLOOK 2016: O+F

The 2016 MCM Outlook report on Operations & Fulfillment helps you evaluate, benchmark and plan your operations and fulfillment strategies.
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OPERATIONS NEWSLETTER

The expert advice that Operations pros need to improve productivity, cost savings, and customer service.

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Operations & Fulfillment ARCHIVE

Canada Post Strike Would Hit SMB Ecommerce Shippers  Jun 29, 2016 12:15 PM By Mike O'Brien

Smaller merchants doing business in Canada are getting product out the door and setting up contingencies in anticipation of a possible Canada Post strike. See what options are available, and what impact the work stoppage could have.

Forever 21 Shipping Firm Abandons Retailer  Jun 29, 2016 11:23 AM By Daniela Forte

Forever 21 may need to start looking for a new shipping company, as its current shipping company EZ Worldwide Express has abandoned them. Read what caused the company to abandon Forever 21 and what plans the brand has in place.

Amazon Dash Adds 50 New Buttons, Expands Categories  Jun 28, 2016 11:04 AM By Mike O'Brien

Amazon announced another expansion of its Amazon Dash Button program, adding more than 50 new brands and increasing the total to more than 150. With the program, Amazon is bringing a growing assortment of popular consumer packaged goods sold at its marketplace into the realm of simplified, push button fulfillment gratification.

How Your Ecommerce Operations Have Benefited from the Amazon Effect  Jun 24, 2016 10:39 AM By Mike DeFabis

Since Amazon was founded in 1994, they have revolutionized the way people purchase products. Consumers have moved from having to go to traditional retail stores to now having the power to purchase anything and everything right from their mobile device. Not only can you purchase anything, but you can also have it delivered in several […]

Ecommerce Investments Pay Off for FedEx in Fiscal 2016  Jun 23, 2016 12:32 PM By Mike O'Brien

FedEx’s continued focus on ecommerce growth, reflected in its capital spending and recent spate of acquisitions, paid dividends in fiscal 2016, especially the 20% growth in ground revenue. Walmart’s recent addition of a subscription service in response to Amazon Prime, partially served by regional carriers, is not a concern, company executives said.

Stamps.com to Acquire Ecommerce Software Company ShippingEasy  Jun 23, 2016 11:03 AM By MCM Staff

Stamps.com announced plans to acquire ShippingEasy, an Austin, TX-based provider of multi-carrier shipping software, for $55 million. This is in addition to its acquisition of Endicia, ShipStation and ShipWorks over the past couple of years.

What Shoppers Want With Good Customer Delivery  Jun 22, 2016 10:49 AM By Daniela Forte

Are you meeting the customer demands when it comes to delivery? Shoppers today want more than ever before and many retailers may be missing the mark in providing great service. Shoppers want to be rewarded for brand loyalty, they want a personalized experience, and easier experience and more. Here are some statistics that are guaranteed to help retailers create a better shopping experience for their customers.

How to Win in Omnichannel Inventory Management  Jun 21, 2016 7:11 PM By Mike O'Brien

Omnichannel commerce and all its permutations are causing direct-to-customer companies to seek new solutions and approaches to inventory management in order to tame increasingly complex order and fulfillment patterns while meeting rising customer demands. In this MCM report, learn how things like distributed order management and inventory visibility solutions can help you avoid the pitfalls and cut down on overstocks, out-of-stocks and returns.

How Target Leveraged Flexible Fulfillment  Jun 20, 2016 1:28 PM By Daniela Forte

Target is moving full-steam ahead in being leaders in omnichannel. While the task wasn’t always so easy for the big box retailer, Target has come a long way. See what plans Target has in place and what the future holds.

Zumiez Deploys SalesWarp OMS Across 600 U.S. Stores and DCs  Jun 20, 2016 10:50 AM By MCM Staff

Omnichannel retail order and fulfillment software firm SalesWarp has deployed its solution throughout the entire national chain of specialty youth apparel retailer Zumiez. See what decision criteria were used, and the benefits gained by the company.






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