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MCM OUTLOOK 2015: O+F

Download our 2015 MCM Outlook report on Operations & Fulfillment to help you evaluate, benchmark and plan your operations and fulfillment strategies.

OPERATIONS NEWSLETTER

The expert advice that Operations pros need to improve productivity, cost savings, and customer service.

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Operations & Fulfillment ARCHIVE

Gap and Virgin Hotels Bring Room Service to the Next Level  Jul 14, 2015 7:05 AM By MCM Staff

Gap is bringing same-day delivery to the next level for Virgin Hotels’ guests in Chicago. By leveraging Gap’s reserve in store technology, hotel guests can shop on gap.com to reserve the styles they want and within a few hours try and purchase the items they reserved.

SingPost and Alibaba Group to Expand Ecommerce Logistics Cooperation  Jul 14, 2015 6:53 AM By MCM Staff

SingPost and Alibaba Group have taken the next step to establish end-to-end ecommerce logistics platform. Alibaba is investing in Quantium Solutions International, a SingPost subsidiary, and SingPost and Alibaba Group will enter into joint strategic business development framework to improve efficiency and integration in ecommerce logistics.

What IT Skillsets Do You Need for an OMS or ERP Install?  Jul 13, 2015 4:57 PM By Curt Barry

With a new ERP or OMS implementation, you need to assess user and IT skillsets. To help you navigate this difficult process, here are 5 key areas to assess.

O+F Advisor Distribution Center Roundup, July 13, 2015  Jul 13, 2015 11:49 AM By Mike O'Brien

A listing of recently announced expansions, additions and closures in retail distribution centers and fulfillment centers.

Week in Review: Prime Day is Coming, Prime Day is Coming!  Jul 10, 2015 7:07 PM By MCM Staff

The biggest news this week was probably Amazon’s announcement that they would launch Prime Day… and that means a lot of speculation… Keep reading to find out more about Prime Day, and the wrap-up of the rest of this week’s news…

How to Retain Loyal Customers with Premium Packaging  Jul 08, 2015 1:41 PM By Maria Haggerty

By offering more than the traditional brown box, successful brands can ensure that consumers enjoy the unboxing experience and share it on social media.

Supply Chain Capacity Issues Fueling Cost Increases, Report Finds  Jul 07, 2015 2:36 PM By Mike O'Brien

A new report found that delivery and warehouse capacity issues continue to impact supply chain costs, with retail being one of the hardest hit sectors.

Automation Making Ecommerce Order Fulfillment More Efficient  Jul 07, 2015 2:24 PM By Mike O'Brien

To meet increasingly demanding customer expectations, more retailers are automating ecommerce order fulfillment processes. Here’s how it’s being done.

How to Survive and Thrive in Today’s Omnichannel World  Jul 06, 2015 5:07 PM By Peter Zaballos

Rising customer expectations continue to fuel omnichannel growth. No matter where you are in your omnichannel journey, here are 3 ways to advance it.

Week in Review: Trump Dumped Like a Cheap Suit  Jul 03, 2015 8:26 AM By MCM Staff

It’s not often that Presidential candidates make the pages of Multichannel Merchant. It’s also not often that Donald Trump follows through with his promise to run for President.






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