Target, Target Canada, ecommerce, store closings, Canadian retail market, Zellers

March 26, 2015

3 Lessons Learned From Target’s Marketing Approach

This month, new Target CEO Brian Cornell announced a series of initiatives to foster a more innovative, customer-centric approach to marketing. These initiatives include: closing all Canadian stores, investing more in their employees, adopting urban store models and harnessing the …


In Blog, Marketing

GameStop, GameStop PowerUp Rewards, PowerUp Rewards, loyalty programs, ecommerce, mobile apps, mobile commerce, video games, video gaming, retail, omnichannel, omnichannel retail, omnichannel fulfillment, in-store pickup

March 24, 2015

Mobile App Drives Store Sales Gains for GameStop

By changing its mobile focus from conversions to engagement and influence, coupled with an enhanced mobile app experience and analysis of customer data from its PowerUp rewards program, GameStop has seen tremendous success in mobile-to-store sales.

From January 2014 – six months …


In customer experience, Engagement


May 14, 2014

5 Excellent Examples of Omnichannel Retailing Done Right

There’s a lot of buzz surrounding omnichannel retailing and WHY retailers should do it, but the HOW of it all isn’t always clear.

Which is why instead of just talking about the benefits of omnichannel, we’ll look …


In Must Reads, Omnichannel


March 22, 2015

Retailers Need to Face Same-day Delivery Dilemma

Why can I order a pizza from and get it delivered in about an hour, but I can’t order a pizza stone online from an brick and mortar retailer and have it delivered in time to make dinner?


In Blog, fulfillment


May 9, 2014

Target Calls it Flexible, We Call it Omnichannel

It’s been less than a week since Target decided to part ways with long-time chairman, president and CEO Gregg Steinhafel, and the merchant has wasted no time in introducing interim CEO John Mulligan to the masses.

In a Q&A …


In Blog, Omnichannel


March 18, 2015

Predictive Technology Drives Evolution of Big Data

Several years ago the Internet revolutionized the way business is done. Now the world finds itself on the precipice of a similar revolution with big data.

Studies show that nearly 90% of professionals believe big data is a game changer for …


In Blog, Data & Analytics


March 16, 2015

How to Choose Your Next Ecommerce Platform

As the demand for a faster and greater experience continues to rise from shoppers, it’s making retailers think more intuitively about their ecommerce platforms, and what they have to offer
In this technology report from Multichannel Merchant, you will …


In Ecommerce, Platforms


April 29, 2014

A Ship-From-Store Solution Bridges Omnichannel Gaps

Last week, eBay Enterprise announced a new offering for clients using its ship-from-store solution. The goal of eBay Enterprise’s Ship-From-Store Freight is to reduce the shipping cost for retailers and brands and enable them to transfer these savings onto their …


In Omnichannel, Videos

Growing Global, global, global ecommerce, France, Germany, cross border, retail, online retail, returns fraud, returns policy, Europe, EU, EU consumer rights directive

March 12, 2015

The 3 Trends Changing the Face of Global Ecommerce

[caption id="attachment_62882" align="alignright" width="150"] Zia Daniell Widger[/caption]

Global ecommerce is charging forward, with online revenues growing in every market in virtually every market around the world. China alone will generate over $1 trillion in online retail sales by 2019.


In cross-border, Global

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon,

April 22, 2014

Omnichannel Shopping Activity is Virtually Everywhere

Consumers Want it All: Omni-Channel Shopping Activity is Virtually Everywhere, Reports CFI Group and eBay Enterprise™ (via PR Newswire)
The Omni-Channel Retail Customer Experience study shows customers want their products when, where and how they want it. ANN ARBOR, Mich., …


In Must Reads, Omnichannel

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