April 19, 2014

Mobile is the Anchor of Omnichannel Retailing

The new paradigm of omnichannel retailing has pushed businesses in all retail sectors toward a completely new way of conducting business. Customers and brands now interact anytime and everywhere: mobile browsers, mobile apps, social media networks, PCs, tablets, smartphones, email, …


In Mobile, Must Reads


April 19, 2014

Gap Inc. Discusses Omnichannel and Global Strategies

During its annual investor meeting, Gap Inc. highlighted its use of technology, innovation and scale as competitive advantages as it makes progress toward bridging the growing digital world with its physical stores to create omnichannel shopping experiences for its customers.



In Global, Must Reads


March 5, 2015

Pitney Bowes to Outline Global Ecommerce Roadmap

The rapidly growing global opportunity for multichannel and ecommerce merchants will be an important topic addressed by global ecommerce provider Pitney Bowes at the upcoming Operations Summit, being held April 14-16 in Louisville, KY.

Pitney Bowes’ Michael Lamia, Vice President, …


In cross-border, Ecommerce

Chico's FAS, Chico's, retail, omnichannel, omnichannel retail, omnichannel fulfillment, ecommerce, ecommerce fulfillment, point of sale, point of sale system, POS, store closings, store layoffs, retail layoffs, retail closings

March 5, 2015

Chico’s FAS to Close 120 Stores, Lay Off 240

In order to rationalize costs and focus more on omnichannel, Chico’s FAS told analysts during a fourth quarter conference call it planned to accelerate its store closure plan, shuttering 120 locations through 2017, including 35 this year, at a total cost savings …


In Ecommerce, News


March 5, 2015

Last Chance: Take the 2015 MCM Outlook Survey

We’d love to get your input for our MCM Outlook 2015 reports. If you give us 5 minutes of your time and take the MCM Outlook survey, We’ll put your name in the hat for a chance to win 1 of 5 $100 American Express …


In Must Reads


April 6, 2014

LIDS Sports Group Adds Omnichannel Fulfillment

Swisslog Chosen by Hat World to Install State-of-the-Art Omni-Channel Order Fulfillment and Storage System (via PR Newswire)
Global provider of integrated logistics solutions deploys Click&Pick® Goods-to-Person system to support continued sales growth and ensure fast and accurate order fulfillment …


In Omnichannel, Operations & Fulfillment


February 26, 2015

Coach Re-launches Website for International Expansion

Coach Inc. said it recently re-launched its website, in order to gain greater business agility and fuel growth across channels and geographies.

The luxury accessories brand switched from its previous website platform to Demandware’s cloud-based solution to better support …


In Ecommerce, Global

Macy's, Bloomingdale's, Deliv, same-day delivery, Amazon, ecommerce

February 25, 2015

Macys Beats on Earnings, Says Impacts of West Coast Port Issues are Ongoing

Macys’ inventory levels continue to be negatively impacted as a result of protracted labor issues that tied up shipments at 29 West Coast ports for months, the company said during its fourth quarter and year-end analyst call on Tuesday. The company’…


In Inventory, inventory management


February 25, 2015

Waffle House Will Deliver Your Package Scattered, Smothered and Covered

[caption id="attachment_62207" align="alignright" width="150"] This guy will deliver your package scattered, smothered and covered…[/caption]

Here’s some big news, if you’re a foodie and a roadie… Roadie, Inc., and Waffle House restaurants today announced a new partnership that …


In Blog, customer experience

Walmart holiday mobile app on an iPhone

February 23, 2015

Mobile Commerce Matters More Than Ever

If there is one major lesson merchants learned during the 2014 holiday season, it’s that mobile mattered more than ever.
Mobile commerce went from being a necessary evil to an overnight game-changer. And the merchants that got on board with …


In Ecommerce, executive summary

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