Social Media Declining for Online Purchases

| Erin Lynch

Social media is lagging as a direct traffic source to ecommerce websites and for online purchases, despite brand investment, according to a recent report from Monetate.

MCM Tuesday May 28, 2013

| MCM Staff

View Web Version MCM TUESDAY News and Intelligence for the Multichannel Merchant May 23 , 2013   Retailers Getting More Out of Pinterest Showrooming Becoming a $215 Billion Problem for … Continue Reading →

Getting Social with Customer Service

| Erin Lynch

As ecommerce sellers begin to embrace social media as a way to engage with customers, many are finding it to be a perfect opportunity to also use it as a customer service tool, also known as eServices.

MCM Thursday May 23, 2013

| MCM Staff

View Web Version MCM THURSDAY News and Intelligence for the Multichannel Merchant May 22 , 2013   Google Checkout to Retire In November Social Media Declining for Online Purchases Tips … Continue Reading →

O+F Advisor May 22, 2013

| MCM Staff

View Web Version O+F Advisor Operations & Fulfillment Strategies & Tactics May 21, 2013   Shoppers Prefer Sites with Live Chat Implementing the Right Shipping Strategy Getting Social with Customer … Continue Reading →

MCM Tuesday May 21, 2013

| MCM Staff

View Web Version MCM TUESDAY News and Intelligence for the Multichannel Merchant May 20 , 2013   Site Search: Leading the Customer to Purchase YouTube Makes Video Channels Shoppable How … Continue Reading →