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Ecommerce ARCHIVE

Essential Ecommerce KPIs for Your Online Shopping Cart  Feb 17, 2014 3:41 PM By Craig Vodnik

To gain insight into your current performance and where improvements need to be made, you’ll want to focus on revenue per session, average cart value, conversion rates and gross revenue.

Reach Facebook Users with New Autoplay Video  Feb 17, 2014 3:32 PM By Dr. Melody King

Facebook’s autoplay feature is a boon to marketers who are trying to attract more eyeballs and generate more sharing on Facebook. It’s a relatively low-key way of delivering video about products or brands without causing users to be annoyed by an “intrusive” video popping up unexpectedly (and noisily) on a webpage they’re reading.

Lessons Learned: The iOS 7 Transition for Retail Apps  Feb 17, 2014 3:14 PM By Bob Moul

iOS 7 is proving that retailers can no longer afford to ignore the app channel, or publish an app once and then leave it to languish. The app revolution is happening, and it’s sweeping the retail industry along with it, whether individual companies decide to participate or not.

Is Bitcoin the Payment Game Changer or the Next Shiny Object?  Feb 17, 2014 2:49 PM By Tim Parry

Is Bitcoin about to change the way we pay for goods and services on the Internet? Or is Bitcoin just another alternative payment method that comes in like a lion and goes out like a lamb?

Online Sales Rose 8% Before Valentine’s Day  Feb 14, 2014 2:07 PM By Daniela Forte

Online shopping saw a rise of 8% during the week of Valentine’s Day compared to the same period in 2013, according to recent data from IBM.

3 Metrics for Reducing Customer Contact Rates  Feb 13, 2014 3:50 PM By Joe Schnaufer

Inefficiencies in customer service offerings cost businesses millions of dollars each year. After reading this article by Joseph Schnaufer from cleverbridge, you will walk away with the tools needed to reduce rates in the contact center.

BloomNation Cuts the Middleman in Time for Valentine’s Day  Feb 12, 2014 12:29 PM By Daniela Forte

Providing direct access to local florists, a relatively new floral marketplace, BloomNation offers consumers a chance to see their floral arrangements before it is delivered.

The Home Depot Opens Same-day Shipping Fulfillment Center  Feb 11, 2014 2:08 PM By Erin Lynch

The Home Depot has opened the first of three new same-day shipping focused direct fulfillment centers in the U.S., adding more than three million square feet to its supply chain.

Your Opinion is Worth $500… or an iPad Air  Feb 11, 2014 6:16 AM By Tim Parry

Multichannel Merchant wants your input for its MCM Outlook 2014 reports. If you give us 5 minutes of your time to take our survey, we’ll give you a chance to win an iPad Air. Already have one? Then you can trade your prize in for a $500 American Express gift card.

Men’s Wearhouse Takes on International Shipping  Feb 10, 2014 4:39 PM By Erin Lynch

In an effort to satisfy more customers and expand the brand’s reach across the globe, Men’s Wearhouse had joined the ranks of many American retailers opening up its ecommerce site for international shipping.




OUTLOOK 2012-13: ECOMMERCE

2012-13 Ecommerce Outlook Report
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