MULTICHANNEL MERCHANT » ECOMMERCE
EcommerceApr 20, 2016 10:22 AM By Hal Charnley
Little doubt exists about the importance of mystery shopping to omnichannel retailers in ensuring a positive and consistent, 360-degree shopper experience.
EcommerceApr 20, 2016 10:02 AM By Rama Ramakrishnan
Personalization is the new retail imperative for forward-thinking brands as consumers increasingly seek out superior customer experiences. Find out how these brands will deliver uniquely engaging, authentic and most-critically relevant shopping experiences.
EcommerceApr 19, 2016 4:39 PM By Uwe Bald
Improving and operating an online store can seem daunting for merchants already tasked with managing other facets of their business, such as manufacturing, wholesaling and new product development. But with ecommerce business on the rise, it is important for merchants to focus on their online channel as a strategic sales channel.
EcommerceApr 19, 2016 4:32 PM By Jeff Booth
While the jury is still out as to when virtual reality will become truly mainstream, the “yes” side of that debate has gotten a leg up in recent months. So is it time to embrace virtual reality – and augmented reality – in your own company?
EcommerceApr 15, 2016 9:59 AM By Tim Parry
Mark Zuckerberg launched Facebook Messenger’s chatbot revolution Monday at the Facebook F8 conference with the launch of bots for the Messenger Platform, and ecommerce merchants and platforms have already hopped on board. 1-800-FLOWERS.COM and Staples announced this week that they will use Facebook Messenger as a customer support tool, LivePerson, and Aspect Software said they will offer Facebook Messenger integration, and Shopify became the first ecommerce platform to offer integration with the new platform.
EcommerceApr 07, 2016 4:42 PM By George Eberstadt
“Be the first to write a review” is one of most negative messages retailers can show on their product pages. One way around this conundrum is for retailers to capture a sort of micro-review at the moment of purchase, rather than waiting weeks to ask for a traditional review by email. Here’s how a new type of customer-generated content captured online at the point of purchase can solve the problem of low customer review volume.
EcommerceApr 07, 2016 2:55 PM By Phil Schraeder
Mobile content consumption has skyrocketed over the past four years, and retailers, publishers and advertisers are wisely diving in to make the most of it both editorially and financially. But if the current backlash against digital ads on the desktop is any indication, there are plenty of ways to go too far on mobile.
EcommerceApr 06, 2016 5:10 PM By MCM Staff
Newegg announced it will team with Facebook messenger to enhance customer support. See what Newegg’s plans are and what this will mean for their customer support.
EcommerceApr 06, 2016 1:44 PM By Tim Parry
Powered by a new ecommerce platform, Bluefly will deliver a seamless shopping experience for customers no matter where they shop.
EcommerceApr 05, 2016 9:59 AM By Richard Protheroe
There are too many online retailers who are reluctant to break out of their comfort zone. They are comfortable selling through a particular sales channel and refuse to try other avenues. Here are the benefits of selling on different marketplaces.
by Pau Sabria
Posted 1 day ago
Posted 1 day ago