Retail ARCHIVE

PetBox CEO Opens Up About Superman, the NFL, and Free Shipping  Mar 03, 2014 1:01 PM By Erin Lynch

Sean Conlon, the co-founder and CEO of PetBox, got candid with Multichannel Merchant and opened up about his preferences for free shipping, same-day delivery, which merchant is mastering the fulfillment space, and his dreams of playing in the NFL.

Men’s Wearhouse Takes on International Shipping  Feb 10, 2014 4:39 PM By Erin Lynch

In an effort to satisfy more customers and expand the brand’s reach across the globe, Men’s Wearhouse had joined the ranks of many American retailers opening up its ecommerce site for international shipping.

Shipping in 2014: The Year of Instant Gratification  Feb 06, 2014 2:17 PM By Harry Whitehouse

Online retailers are sprinting towards the day when they can offer consumers products anytime, anywhere and as quickly and affordable as possible. In the next few months we will see many big ecommerce players continue to pour funding into delivery projects that will bring instant gratification to the consumer. Here is a look at just some of those projects and tops trends we can expect to see for package shipping in 2014.

Amazon Price Hike to Have Limited Effect on Subscribers  Feb 03, 2014 12:16 PM By Erin Lynch

Amazon announced late last week during its fourth quarter conference call to investors that it was planning on raising its Amazon Prime annual subscription of $79 to potentially $99 or even $119. Even though the increase may seem steep, many experts are saying the move will not hurt business.

Amazon Q4 Sales up 20%, Falls Short of Expectations  Jan 30, 2014 4:43 PM By Erin Lynch

Amazon’s fourth quarter financials have been released which show net sales have hit $25.59 billion and an increase of 20% compared to Q4 2012.

Email Personalization: Going Beyond the First Name  Jan 30, 2014 3:33 PM By Erin Lynch

When marketers hear the word “personalization” too many still think it means putting a first name on an email. While that old school tactic still works, there is so much more marketers can do to create engaging campaigns that reach a customer on a personal level.

10 Ways to Quickly Address Consumer Complaints on Social Media  Jan 30, 2014 12:40 PM By Erin Lynch

With millions of Americans logging on to social media sites like Facebook and Twitter multiple times a day, it has not only become one of the most popular ways to keep tabs on friends, but also a place to gripe about negative experiences with brands. However, retailers can turn those moans and complaints into rave reviews by using these simple tips.

Bouclair Home to Focus on Omnichannel Fulfillment  Jan 29, 2014 3:55 PM By Erin Lynch

With the launch of its new ecommerce site, Canadian home décor and housewares retailer, Bouclair Home, has announced a new omnichannel initiative including buy online, pickup in-store, and buy online and return in-store.

Ebay See’s 13% Boost in Sales, Knocks Down PayPal Spinoff  Jan 23, 2014 2:11 PM By Erin Lynch

The global marketplace eBay has released its fourth quarter results and not only did it report a 13% increase sales, but it also declined a proposal to spin-off its payment program, PayPal.

Amazon to Offer Sunday Delivery in the United Kingdom  Jan 22, 2014 11:36 AM By Erin Lynch

Amazon has announced that it will now offer Sunday deliveries to a number of customers in cities across the United Kingdom, and Amazon Prime members in the UK can now receive their packages on Sundays at no additional charge.






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