Technology ARCHIVE

State of Retailing Online: Mobile Tops 2014 Priority List  Jan 30, 2014 7:24 AM By MCM Staff

According to the State of Retailing Online 2014 survey, 53% of merchants marked mobile efforts as a top priority, identifying responsive design, mobile site optimization, and tablet redesign among key focus areas.

3 Trends from CES that will Shape Retail in 2014  Jan 29, 2014 6:53 AM By Bernard Luthi

Over the last decade emerging technology has increasingly encroached on the traditional retail journey. Here are three of the consumer technology trends that caused a stir at this year’s show and how they might impact the retail sector in the year ahead.

Retailers Expand their Commitment to Cybersecurity and Data Privacy  Jan 27, 2014 4:19 PM By MCM Staff

New collaborative initiative builds upon retailers’ existing efforts and reflects deep commitment to protecting consumer data.

SecureState Releases Black POS Malware Scanning Tool  Jan 27, 2014 11:21 AM By MCM Staff

SecureState, a management consulting firm specializing in information security, has developed a custom scanning tool that retailers can use to detect Black POS malware, and other similar strains. Black POS is the reported culprit behind recent retail data breaches, and is also known as KAPTOXA, a more advanced version of the original malware.

Mass Retail Data Breaches Can Now Be Prevented with CertainStore’s MicroEncryption  Jan 27, 2014 11:15 AM By MCM Staff

Former Chairman of the House Intelligence Committee, Rep. Pete Hoekstra, believes that CertainStore can prevent devastating mass data breaches and loss of sensitive customer data.

Future of Retail Includes Digitalized Stores  Jan 26, 2014 11:55 AM By MCM Staff

The retail landscape of 2014 is more digital than ever before, and integrating store and online operations is a key focus for retailers as ecommerce capable solutions increasingly supplant traditional point-of-sale and mobile technologies.

Brown Shoe Company Deploys Retail 20/20 Exception Reporting Solution  Jan 23, 2014 5:16 PM By MCM Staff

Brown Shoe Company has selected Retail 20/20 to replace its legacy exception reporting solution. The reporting solution will provide Brown Shoe Company with a platform for reporting on point-of-sale transactions, ecommerce, inventory adjustments, financials, and customer loyalty.

Untangling the Retail Supply Chain with Real-Time Analytics  Jan 22, 2014 8:24 AM By Dale Skeen

Retail supply chains are longer and more tangled than ever – the complexity of the data coupled with high customer expectations around service and reliability are taxing traditional approaches to supply chain management to their limits. In this article you will learn how to pinpoint problems faster, make adjustments quickly, prevent missed deliveries, and catch those out-of-stock situations before they can impact the customer.

Payment Security Breaches Can Be Prevented  Jan 16, 2014 6:08 PM By Tim Parry

Karisse Hendrick, the U.S. program manager for the Merchant Risk Council, talks about what merchants can do to prevent payment security breaches from happening, what threats to watch out for, and how to let your customers know they may be victims.

Using Big Data to Improve Contact Center Operations  Jan 16, 2014 11:24 AM By Erin Lynch

While big data might seem like it generally falls into the silo of the marketing department, more and more merchants are finding out that not only is it just as beneficial in the contact center, but it could also give you an edge against your competitors.






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