delivery Archives - Page 7 of 8 - Multichannel Merchant

15 Ways to Deliver the Best Order Fulfillment Experience

September 13, 2013 | Erin Lynch

Fulfilling orders is no longer about putting SKUs in a box and shipping products off to the consumer. Merchants are finding that order fulfillment is now a multifaceted operation which includes moving product, creating brand engagement, offering high quality customer service, and creating a lifetime customer. Here are 15 tactics you can use right now on how to delight customers from the warehouse floor up to the box is opened by the consumer.

Infographic 15 Ways to Deliver the Best Order Fulfillment Experience

September 13, 2013 | Erin Lynch

Fulfilling orders is no longer about putting SKUs in a box and shipping products off to the consumer. Merchants are finding that order fulfillment is now a multifaceted operation which includes moving product, creating brand engagement, offering high quality customer service, and creating a lifetime customer.Here are 15 tactics you can use right now on how to delight customers from the warehouse floor up to the box is opened by the consumer.

Enterprise Resource Planning, ERP, order management, order management system, operations and fulfillment, retail operations

Ship-from-Store is No Longer Just for Larger Merchants

August 5, 2013 | Fred Lizza

The ship-from-store trend has been generating a huge amount of buzz in recent months. While major retailers are seeing big benefits such as improved customer satisfaction and shipping cost savings, it’s doesn’t mean smaller retailers should be excluded.

Warehouse, distribution center, retail operations management, ecommerce

Omnichannel Fulfillment Is Here To Stay

August 1, 2013 | Daniela Forte

When it comes to various shipping options for the larger merchant, ship-from-store is not just a passing trend, according to Manish Chowdhary, founder and CEO of GoECart.

eBay Now Expands Delivery Reach In Existing Locations

July 23, 2013 | Daniela Forte

Local shopping service eBay Now, which already delivers products to consumers from local retailers in the San Francisco, San Jose and New York City markets, has expanded its reach in those areas.

Why U.S. Merchants Need To Expand Their Borders

July 9, 2013 | Daniela Forte

Merchants are going beyond the domestic borders and thinking globally when it comes to selling their products. Here’s what Craig Reed, vice president of global commerce for Pitney Bowes, said in an interview at IRCE 2013 about selling internationally.

USPS to See Real Time Tracking in All Locations by Years End

July 1, 2013 | Erin Lynch

The United States Postal Service expects to see real time tracking in all 67 of its districts by the end of 2013. The move was generated to give “piece of mind” to both the customer and the shipper with 15-minute real time package tracking.

DHL, DHL Supply Chain, Africa, South Africa, logistics, Shipping/Delivery, shipping, global shipping, supply chain

DHL Opens Warehouse in India

June 17, 2013 | Erin Lynch

Joining the ranks of Amazon, DHL Supply Chain announced that it has opened a warehouse in Luhari, India to help meet the growing demand from the consumer, retail, and automotive sectors.

Meeting Customer’s Delivery Expectations

June 3, 2013 | Daniela Forte

Are you setting shipping and delivery expectations to make the ecommerce experience less tricky for your customers. Some customers want their products quickly while others prefer a cheaper shipping option even if it takes longer, according to a blog post by Fifth Gear.

Survey Finds Catalog Mailers Prefer Monday Delivery

May 9, 2013 | Daniela Forte

The American Catalog Mailers Association surveyed catalog mailers to gauge how their mailings change and according to survey results, 44.1% prefer Monday as the day of choice to get the catalog in the mailbox.

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