How Glasses.com Puts Customers First
It is all about customer service for eyeglass startup Glasses.com, as the company looks to go above and beyond the call in creating a great experience. See what Glasses.com is doing for the customer.
eTail East
Social Media is About Discovery, Personalization and ROI
Social media has become more than just a channel today. Retailers are finding innovative ways to leverage their brands using social media platforms. With customers married to their mobile devices, it is imperative that retailers step up their social media game and engage in dialogue.
Creating a 360-Degree View of the Customer
Creating a single view of the customer is the goal for many retailers, but having their data in multiple places is preventing many of them from making this a reality.
How to Transform Your Ecommerce Legacy Platform
How old is your legacy ecommerce platform? For many retailers, their front-end and back-end platforms could be anywhere from 10 to 15 years old, leaving many in serious need of an overhaul.
Doesn’t Anyone Care About Fires Anymore?
Having a fire alarm go off early in the morning isn’t new for me and after a relatively long day on Tuesday at eTail East 2014 in Philadelphia, waking up the next morning before my 6:30 alarm was not exactly what I had planned.
Top Tweets from #eTailEast Day 1
Couldn’t make it to eTail East? Here’s our Storify recap of August 13, 2013, which was Day 1 of eTail East. [View the story “Tweets from #eTailEast 2013 – Day … Continue Reading →