Excelsior Integrated Key capabilities: Consumer order fulfillment; wholesale/bulk order fulfillment; palletized LTL shipments; inventory storage/management; product quality checking; same-day fulfillment; hands-on customer service; gift wrapping; custom packaging (handwritten notes); returns management and quality checking; cycle counting; special projects (research, crowd funding) fulfillment; mailing fulfillment (marketing literature); printing.
Average annual order volume for typical client: 25,000
Number of active clients: 95
B2C vs. B2B revenue: 60%/40%
Facility locations: Lee, MA; partner facilities for larger clients in Salt Lake City, UT, Etobicoke, ON and Cambridge, UK.