MAI BPO Solutions Key capabilities: Inventory management; freight management; returns (includes inspection/testing, fluff-and-buff services, re-kitting/packaging, parts replacement, etc.); B2B and B2C fulfillment; reporting; special services (packing, kitting/assembly, backorder management, custom projects, etc.)
Average annual order volume for typical client: 600,000
Number of active clients: 37
B2C vs. B2B revenue: 45%/55%
Facility location: Elgin, IL