7 Amazon Mistakes You Didn’t Know (& Might be Making!)
In this July 25 webinar, an Amazon expert who’s worked with sellers for more than 10 years unveils the most common Amazon slip-ups that merchants make without knowing it.
MCM Staff
What New FTC Rules Mean to Your Social Media Program and Brand Reputation
The FTC has drawn a big, red line clarifying what some marketers considered “debatable” in the past. If your agency and partners haven’t explained these new rules to you yet, you should be concerned.
MCM Outlook 2013: Ecommerce Research
Although merchants acknowledge that ecommerce growth has helped them make their sales, they may not be completely ready to serve the cross-device customer. According to the results of the MCM Outlook 2013 survey, 41.7% of respondents do not have a mobile commerce presence.
CMO Profile: Fifth Third Bank – A Shared Agenda between CMOs and CIOs
CMOs and CIOs have historically been at odds. But by combining forces, modern CIOs and CMOs are better able to understand the digital buying behavior of the increasingly connected customer. … Continue Reading →
Newegg Introduces its “Shipped by Newegg” Fulfillment Service
Newegg Inc., the leading electronics-focused e-retailer in the United States, today announced that its new fulfillment service, “Shipped by Newegg,” is available for all Newegg Marketplace sellers. Shipped by Newegg … Continue Reading →
B2B Suppliers Unprepared for Gen Y Procurement Preferences
Buyers under the age of 35 are 131%more likely to make online corporate purchases than those over 35, and suppliers’ websites aren’t capable of handling evolving demands, according to study by Acquity Group.
How to Deliver an Engaging and Interactive Webinar for Higher Quality Leads
FREE ON-DEMAND WEBINAR Webinars have become an important tactic for marketers to generate leads and drive demand. However, to be truly effective, they have to function as more than just … Continue Reading →
Digital Customer Experience Trends to Watch, 2013
Achieving Digital Engagement hinges on a CMO’s foresight into what will become a trend in the near future. From developing an omni-channel strategy to meeting heighted customer expectations, our latest … Continue Reading →
How to Prepare the Right Agents for Your Customers
When customer service representatives are getting bombarded with upset customers, the reps themselves tend to start getting upset themselves. When you are looking to hire contact center reps, that’s part … Continue Reading →