Chris Caouette, Author at Multichannel Merchant

Chris Caouette

As Vice President of Sales, Chris leads Descartes’ strategy for its cloud B2B connectivity and order management solutions. With over 25 years of experience as an entrepreneur and executive in the ecommerce and supply chain industry, Chris has held various positions including EVP of Sales and Marketing at GlobalWare Solutions, CEO of Internal Matters and Director of Sales at E2open.

New Year’s Resolution for Suppliers: Get in Charge of Chargebacks

January 3, 2018 | Chris Caouette

Feeling Amazon’s pinch, retailers are under intense pressure to get shipments right every time. To get the level of performance they need from suppliers, they turn to chargebacks. But for suppliers, they’re a margin killer and drag on your business. Here are 7 steps to help you limit their impact.