For any DTC brand, choosing a 3PL is a huge decision. Order fulfillment is your single biggest cost line item. More importantly, your fulfillment provider will be entrusted with all of your inventory. The consequences of a poor choice can be catastrophic, while those of a good choice could be life-changing. Here are 8 key things to look for.
Esther Kestenbaum Prozan
Esther Kestenbaum Prozan is President and COO of Ruby Has Fulfillment. She has held leadership and C-suite roles within ecommerce and retail technology companies for 20 years. Prior to her role at Ruby Has, she was CEO of DayOne, a multichannel provider of baby and prenatal services. Prior to that she was founder and CEO of TheShops.TV, an ecommerce company leveraging QVC-style video. She has also held SVP and VP roles with various retail marketing technology companies and holds supply chain certifications including Six Sigma Black Belt and APICS CPIM.