Recognizing the risks, retailers are increasing their cybersecurity budgets. Some threats are more prominent than others, and directing resources toward these risks helps you capitalize on ecommerce opportunities without compromise. Here are 3 threats worthy of investment and attention to create a secure shopping experience.
Ecommerce customers expect 24×7 service across email, chat, call, and social media. Online shopping today means your customers can be anywhere and reach out to you at any time with questions about a purchase, shipping or credit card issues. Here are a few tips that will help keep communication open between the customer and retailer.