While real-time payments offer retailers faster processing and lower costs, they can unlock new value by enhancing the customer experience, improving loyalty and offering more insight into consumer needs and shopping behaviors. To capitalize on these opportunities, retailers and their PSPs need modern back-office systems designed to operate in a real-time payment environment.
Jack T. Baldwin is CEO and Chairman of BHMI, a leading provider of software solutions focused on the back-office processing of electronic payments. Prior to co-founding BHMI in 1986, Jack had decades of experience in business and academic computing. For over 30 years he has been active in the software payments marketplace. Jack was on the faculty at the University of Texas at Austin and the University of Nebraska at Omaha, and was Director of Computer Science at Creighton University. He has been involved in corporate software management and has operated as an independent consultant primarily in computer systems performance modeling.