JD Woods
A Scrum Master certified in Transportation and Logistics by the American Society of Transportation and Logistics (AST&L), JD Woods has directly managed operations, technology, and client relationships while supporting retail, business services, marketing, and government contract operations. As Chief Experience Officer at Dotcom Distribution, JD oversees sales, marketing, and client relations initiatives. He works with clients and prospects to ensure that Dotcom’s full suite of products and services are leveraged to faithfully deliver the client’s perfect brand experience.
Another peak holiday season is in the books and ecommerce and operations professionals are evaluating how well their fulfillment processes performed during the most challenging and important time of the year. A key success factor is establishing good project management in advance to mitigate challenges that arise.