Jim Tierney

Chapter 11 for Signature Styles

| Jim Tierney

Spiegel is back in bankruptcy. Signature Styles, a division of private equity firm Patriarch Partners formed two years ago to purchase Spiegel Brands, filed for Chapter 11 bankruptcy protection in the U.S. Bankruptcy Court for the District of Delaware late Monday

Airgas Acquires ABCO

| Jim Tierney

Airgas has snapped up another company: The industrial gases and safety gear direct merchant announced May 31 it has purchased ABCO Gases, Welding and Industrial Supply Co. Terms of the deal were not disclosed

Shoppers Liking Live Chat

| Jim Tierney

Many online merchants have been slow to adopt live chat technology, but Web shoppers are warming to it. About 20% of shoppers prefer live chat, according to a recent survey conducted by Bold Software and consultancy The E-tailing Group