Kathy Juve

kathy.juve@convergys.com

Kathy Juve is the Senior Vice President of Global Marketing and Product Development for Convergys. She is responsible for driving marketing and product development strategy, including the investment and positioning of analytics and digital assets in a manner that recognizes the impact. With more than 19 years of experience in developing on-trend tech solutions for clients, and developing the channels to deliver those solutions and improve the customer experience, Ms. Juve brings executive leadership, innovation, management, and business development capabilities to her role.

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3 Ways to Get Ahead of Evolving Customer Needs

| Kathy Juve

There is no question – the retail environment is being redefined, and retailers are being challenged to think differently about consumer demands. Here are three ways to adapt to the evolving customer.