Ken Burke

Give Me MySpace

| Ken Burke

If you think online social networking is all about fun and games, you’re missing the boat. Social computing strategies represent a new frontier of marketing,

TRUST US

| Ken Burke

In a world where online security breaches and identity theft are constant news, it’s your job as a merchant to make shoppers feel as comfortable as possible

Get with the Loyalty Program

| Ken Burke

Creating a loyalty program that works is more critical now than ever. Case in point: The number of shoppers who defined themselves as longtime loyal customers

Split decision

| Ken Burke

In science-fiction movies, all the best computers talk intelligently to their users, listing their options and the relative chance of success of each.

Moving Beyond the Starter Website

| Ken Burke

So you’ve been selling online for a few years now, and the Website that seemed perfect when you launched it is no longer producing the results you need.

XML: The Future

| Ken Burke

Extensible Markup Language, or XML, is rapidly revolutionizing the creation and publishing of digital assets. XML is a media-independent format that defines

Getting Your Assets in Gear

| Ken Burke

Keeping Website content constantly fresh, new, and in sync with your catalog and other sales channels is a challenge. Then there’s the task of managing

WHAT LIES BENEATH

| Ken Burke

All the work you put into getting your Website up and running comes together in one place: the user interface. An attractive home page is a critical part

Creating KILLER CONTENT

| Ken Burke

Survival is tough on the Wild Wild Web. Improving your site’s content is one way to trigger additional sales and keep your business aliveTake a look at