Ken Fleming

ken.fleming@logistyx.com

Ken Fleming is President of Logistyx, a leader in Transportation Management for parcels. Since the mid-1990s, Ken has led successful launches of many new technologies and services, including supply chain management, e-commerce, SaaS, and enterprise software and systems integration solutions.

returns team illustration feature

How Data Addresses Unavoidable and Avoidable Returns

| Ken Fleming

With the imperative to reduce returns shipping costs, it’s no wonder SMB fulfillment teams increasingly look for data trends. Patterns can help identify recurring fulfillment errors, which can be eliminated to help reduce avoidable returns. But as the stakes continue to rise, how do you address “unavoidable” returns?

How to Boost Your Sales with Ecommerce Fulfillment

| Ken Fleming

Retailers that understand what’s at stake with ecommerce fulfillment and commit to reducing costs and streamlining the customer experience are turning to automation to make it happen. Automated carrier selection, delivery alerts, invoice auditing and BI help them gain a competitive foothold and boost customer loyalty.

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Omnichannel Merchants Shift Closer to the Customer

| Ken Fleming

As consumer behavior shifts and omnichannel retailing grows, retailers are getting closer to customers to improve service and help ensure profitability. Increasingly, they look to four key areas where shifts can make fulfillment more efficient: Retail footprint; manufacturer direct shipping; 3D print & ship; and pickup sites.