When an existing customer reaches out to a company, how does their interaction start? Are they treated as an old friend with a known history, or do they need to start from square one each time they interact with the business? Here is how to get readily accessible data to enhance your customer loyalty.
Lane is a Senior Marketing Manager at Semarchy, where he works to communicate the benefits of smart, agile, and multi-domain xDM to all those who need an MDM solution that is iterable, scalable, and empowering to business users. Lane has previously worked for Cisco Meraki and Guidebook. He lives in Los Angeles and holds a bachelor’s degree from Stanford University.