In a perfect world, you would never have to put customers on hold, but the reality is your customers probably have to wait in a phone queue at some point.

Here comes the mother of the bride or at least MotheroftheBride.com, a new microsite from women’s clothing cataloger Barrie Pace. Having noticed that

Although Spokane, WA-based OneCall has been in business in one form or another for 95 years, the consumer electronics marketer just launched a print catalog

“There is a lot of crossover between what a cheerleader would wear and what a dancer would wear,” says Stephen Clough, co-owner, with wife Cindy, of the

After eight years as an online-only marketer of furniture for preschoolers, Early Childhood Manufacturer

Multititle mailer Brylane wasn’t satisfied with the recovery rate it was getting on overstocks and discontinued items that it sold to discount stores

Here comes the mother of the bride

San Francisco–Advising small and start-up catalogers not to neglect many of the same concerns that large catalogers deal with, Jack Schmid and Gina Valentino