Maria Haggerty
Maria is one of the original founders of Dotcom Distribution and plays an integral role in developing and defining all aspects of its business. In her role as CEO she is responsible for providing strategic leadership, establishing long-range goals and developing strategies for the senior leadership team. Maria works closely with the leadership team to develop and enforce procedures that will improve the overall effectiveness of the corporation. During her tenure at Dotcom she has developed an environment of continual improvement by supporting the entire organization on continuous process, space, labor, automation and financial best practices.
With the holidays upon us, porch piracy is on the rise as opportunistic thieves pilfer deliveries. Ecommerce brands are often left with two choices: Replace the stolen items free of charge or risk losing customers and future revenue. By taking preemptive measures however, you can reduce theft and improve the bottom line.
Many factors beyond features and price cause shoppers to hit “buy.” Shipping is a big part of that equation, but what kind of options are most likely to drive sales? Faster delivery and free shipping are huge incentives, but what makes the most sense for your business? Learn about the options and their impact.
Although bankruptcies, restructurings and the closing of underperforming brick-and-mortar stores are rampant across the industry, these changes can be seen as an opportunity to adjust to evolving consumer behavior and let customers shop however they want to. Here are three key areas to consider as you rethink the omnichannel customer experience.
While the holiday returns can be a headache, ecommerce brands have an opportunity to use them to generate long-term loyalty and drive additional sales. Here are a few useful tips to help your ecommerce brand turn a traditionally stressful time of year into an opportunity to drive loyalty and first-quarter sales.
There are at least 5 fulfillment metrics that ecommerce brands need to track, all connected to your ability to meet customer expectations during peak season as well as the rest of the year. See how measuring performance in these key areas can help forecast your ability to operate at full capacity and improve year-round operations.
For growing brands, nothing is as important as establishing long-term health. With U.S. ecommerce sales predicted to surpass $480 billion by 2018, it’s no surprise entrepreneurs across all industries are flocking online to earn a piece of this growing business.
Despite the importance of properly managing inventory, it is estimated that nearly half of small businesses fail to track it, even though it should be the number one priority. So what does winning inventory management look like? Here are 3 guiding principles for you to follow.
The thought process behind a retail freight management strategy has a direct impact on a brand’s customer experience. While customers may not see this firsthand, the intricacies involved in designing a box and its shipping procedures are many. For brands looking to improve their freight management practices and excite customers, here are two crucial questions to start with, and what you need to consider.
As you grow your digital offerings, you must accurately gauge when and how to expand ecommerce operations while keeping what works in view. While moving toward your 2016 goals, consider investing in the right tools and partners in order to foster growth, but never forget your brand’s beginnings.
Consumers clearly prefer to reward brands that strive for eco-conscious practices. Here are 3 tips to help you develop environmentally-friendly packaging.