Store and ecommerce merchants have chargeback rights. However for too long there have been many misconceptions, myths, half-truths and outright lies about them. Failing to exercise these rights reinforces the confusion surrounding what it means to be a 21st century merchant. Here’s what you need to know.
With many more people shopping online and by mobile than ever before, and hurried customer service during the busy holiday season, retailers need to be on the lookout for friendly fraud and investing in solutions to eliminate their risk. Here is what retailers should know during this busy time of the year.