MCM staff
What made Steve Spangler Science the MCM Awards Website of the Year? Chief operating officer Jeff Brooks talks about how the merchant used analytics, word of mouth and social media to carve its e-commerce niche.
Website cart abandonment rates are soaring with the economic downturn, but are you writing off customers prematurely?
The penetration of social media tools within brand and retailer organizations is extremely high, given the length of time these tools have been around, according to a study released by e-commerce consultancy the e-tailing group and software provider PowerReviews.
Online sales continue to grow and certain product categories remain popular among consumers despite a challenging economy, according to Epsilon Targeting
Multichannel Merchant senior writer Tim Parry will chat online with Steve Spangler Science
Second-quarter sales for outdoor products merchant Gander Mountain fell 1.8%, to $248.4 million, from $252.9 million.
For the period ended Aug. 1, Talbots reported a net loss of $24.4 million, compared to a net loss of $25.0 million for the second quarter in 2008.
Fourth-quarter direct marketing sales for luxury goods merchant Neiman Marcus Group, which mails the Neiman Marcus and Horchow apparel and home decor catalogs, fell 22%, to 140.0 million, compared to $170.7 million last year.
Recession-weary retailers were dogged by the dog days of August, judging by the months financial results for the companies tracked by Multichannel Merchant.
Jos. A. Bank Clothiers posted another solid quarter, with gains in both the top and bottom lines.