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Tea shopping with no sympathy

| MCM staff

Everybody wants to provide good customer service, but sometimes overattentive and know-it-all salespeople can be annoying. Blogger Michael DiMarco (aka

Home Bistro files Chapter 11

| MCM staff

Home Bistro has Hit Hard Times: The gourmet food merchant on March 20 filed for Chapter 11 bankruptcy protection in the U.S. Bankruptcy Court, Northern

Beyond the basics of squinch

| MCM staff

What do you think of when you hear square-inch analysis? You probably know it’s a useful tool for merchandising and pagination; a tool that guides decisions

A TIP FOR GREENER LOGISTICS

| MCM staff

Most merchants want to be green, in theory. But if being green means increasing costs for the long term, the notion can’t be sustained, said Robert Walters

Dust off the creative basics

| MCM staff

ALLERGYBUYERSCLUB.COM Spring is finally here, and for many people that means allergies are in full bloom. That’s bad news for the sufferers, good news

Stellar sellers buck the recession

| MCM staff

Is anybody doing well right now? That’s usually the first thing industry folks ask me these days. And it’s always a tough one to answer. When you’re constantly

Blogbits

| MCM staff

Have you checked out the Big Fat Marketing Blog yet? Here are a few recent posts from MCM’s senior writers. CAN’T GET MAD AT DRS. FOSTER AND SMITH Nope,

Movers and Shakers

| MCM staff

Apparel retailer Charming Shoppes has named James P. Fogarty president/CEO. Fogarty had previously been a managing director with Alvarez & Marsal (A&M),

E-mail Marketing Faux Pas

| MCM staff

Web marketers make a ton of mistakes in all aspects of e-commerce. These are just a few of our favorite faux pas that i-merchants make with e-mail.