Shipwire Expands into Europe
Shipwire, a warehouse and shipping service geared for e-tailers, has expanded into Europe with a new fulfillment center in East Sussex, U.K.
MCM staff
Pottery Barn Goes Big With New Atlanta Store
Home decor and furnishings cataloger/retailer Pottery Barn plans to open its largest store in the U.S. in Atlanta later this month.
Letter to the Editor: DHL Responds to Article
In the June 18 issue of Multichannel Merchant, an analyst
Close Performance Gaps with Full-Spectrum Coaching
Every contact center has its top performers, average performers and poor performers. The problem is, most contact center coaches tend to just accept this fact and they do little to try and close the gap.
Aberdeen: Most Warehouses Planning Redesign by 2010
A new report from market research firm Aberdeen finds that 97% of warehouse professionals are planning to redesign their facilities in the next 24 months — with 56% of best-in-class companies planning to improve operations within the next year.
Lands’ End President Leaves
David McCreight has resigned from his post as president of apparel merchant Lands
Shades of frustration
A Multichannel Merchant staffer in February, ordered seven custom roman shades from the Smith+Noble Website. The site was very helpful in walking her
Cheers for the 2008 MCM Awards winners
After many long months of waiting, the winners of the 23rd Annual Multichannel Merchant Awards were finally announced during a special luncheon at the
Movers & shakers
The U.S. Postal Service has named Sam Pulcrano, a 33-year agency veteran, as its first vice president of sustainability. Pulcrano, who currently serves