Savvy Surveying
Few things serve dual purposes. But surveys do. They can help you find out what customers think, and at the same time make them feel more wanted. Are you worried about what your competitors are doing? A survey can shed light on it.
MCM staff
Savvy Surveying
Few things serve dual purposes. But surveys do. They can help you find out what customers think, and at the same time make them feel more wanted. Are you worried about what your competitors are doing? A survey can shed light on it.
Study Predicts Growing Demand for Protective Packaging
A new study from market research firm Freedonia predicts that demand for protective packaging in the U.S. will grow 4.6% annually over the next four years. The protective packaging industry will increase from $4.1 billion currently to more than $5 billion by 2012.
Bits and Pieces Sold
Gifts and games cataloger Bits and Pieces
Drs. Foster and Smith Signs on with Bill Me Later
Drs. Foster and Smith, a provider of pet supplies and information, is now offering its customers the ability to pay for Website and catalog purchases with Bill Me Later, a secure alternative payments system which allows online shoppers to purchase items without the use of a credit card and pay for them later.
Evaluating the Performance of Your ‘Net Reps’
It takes more than just technology to transform your call center agents into
Penney’s Profit Sinks 50%
First-quarter financial results for J.C. Penney Co. were a solid sign of these trying economic times. For the period ended May 3, J.C. Penney’s net sales fell 5.1%, to $4.12 billion, from $4.35 billion a year ago.