CDW’s Second Quarter Tops $2 billion
Vernon Hills, IL-based computer reseller CDW (Nasdaq: CDWC) registered a solid second quarter.
MCM staff
10 Common Mistakes That Hurt Lists
Speaking earlier this month at MeritDirect’s business mailer’s co-op, Singleton listed the following 10 common mistakes that potentially lead to ineffective promotions:
Libey: Maintain Normal to Increased Circulation Strategy
Futurist Don Libey sees signs of an economic slowdown in the second half, but he advises catalogers to maintain circulation habits.
Amex Launches Purchasing Services
As part of its expanding S2S (source-to-settle) product suite, American Express has two new corporate purchasing offerings
Calculating the Cost of Contact Center Turnover
What does it cost you every time you lose a valued employee? Have you considered all the factors (hard dollars, soft dollars, direct costs, indirect costs) you should include? If you haven’t, it will be difficult to assess which retention strategies will be profitable for you. The following is a list of costs you may want to include in your calculation.