MCM staff
In this video taken at eTail West 2013, Scott Cohn of Chinese Laundry, formerly of Bakers Shoes, talks about the issues merchants with bricks-and-mortar locations face when they want to capture their customer’s email address. Not only are there personnel issues to deal with, but legal ramifications as well.
Joe Devine of Listrak sits down with Tim Parry of Multichannel Merchant during eTail West 2013. In this video, Devine talks about certain trigger email messaging that seems to be forgotten by email marketers, the need to make ecommerce landing pages ready for consumers on the go, and why batch-and-blast is not dead.
Sears Holdings’ integrated online business grew over 25% in the fourth quarter of 2012 and 17% for the full year.
Comparable sales in Yankee Candle’s Consumer Direct business increased by 47.7% over the prior year fourth quarter. For the year, direct sales were up 38.1%
Wayfair.com CEO and co-founder Niraj Shah talks with Multichannel Merchant senior content manager Tim Parry at eTail West 2013. Shah discussed the success of its Joss & Main flash sales site, how flash sales will resonate with its Wayfair.com customers, and the comparisons of Wayfair to Amazon.com
Catalogs are no longer just direct-selling tools: They drive web and store traffic, are a channel between technologies and, perhaps most important, communicate and build brand
Have a question about using Fulfillment By Amazon? During eTail West 2013, Tom Taylor, VP of Fulfillment By Amazon and Amazon Webstore, took time to talk with Multichannel Merchant’s Tim Parry. In this video, Taylor answers such questions as how Amazon determines what distribution center or centers are ideal for you, and how to get started with International shipping.
According to the American Customer Satisfaction Index’s (ACSI) annual E-Commerce Report, produced in partnership with customer experience analytics firm ForeSee, customer satisfaction with e-commerce websites continues to rise, gaining 1.2% to 81.1 on the ACSI’s 100-point scale. The improvement in the e-commerce sector, which comprises the online retail, brokerage, and travel categories, is driven in part by the strong performance of the aggregate of smaller e-retailers and e-brokerages.
CommerceV3 founding partners Nathan Focht (left) and Blake Ellis critiqued a slew of ecommerce sites last week at IRWD 2013. In this video, they talk about what ecommerce trends they saw with Multichannel Merchant senior content manager Tim Parry.
Ecommerce continues to grow as a B2B and B2C sales channel in an ever-evolving sales landscape. In this executive summary report, learn