MCM staff

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Enriching & Evolving the Post-Purchase Experience

| MCM staff

Develop a comprehensive and profitable approach when marketing to your customer after they buy. Understand how consumer behavior has evolved to include multiple devices and shorter attention spans and gain insight into ever-changing consumer behavior while collecting order-related data.

Niraj Shah on Wayfair.com, Flash Sales and Tablet Shoppers

| MCM staff

Wayfair.com CEO and co-founder Niraj Shah talks with Multichannel Merchant senior content manager Tim Parry at eTail West 2013. Shah discussed the success of its Joss & Main flash sales site, how flash sales will resonate with its Wayfair.com customers, and the comparisons of Wayfair to Amazon.com

Amazon VP Talks About Global and Local Opportunities

| MCM staff

Have a question about using Fulfillment By Amazon? During eTail West 2013, Tom Taylor, VP of Fulfillment By Amazon and Amazon Webstore, took time to talk with Multichannel Merchant’s Tim Parry. In this video, Taylor answers such questions as how Amazon determines what distribution center or centers are ideal for you, and how to get started with International shipping.