Movers & shakers
Patrick Wynhoff has been named president/CEO of Chefs Brand, the parent company of the Chefs cookware catalog. He succeeds Jon Medved, who will retire
MCM staff
TIDBITS
Hanesbrands closing DCs Apparel manufacturer/marketer Hanesbrands, whose catalogs include Champion and One Hanes Place, wasted little time following through
November Sales Roundup
With Christmas just around the corner, most of the six publicly traded companies tracked by MULTICHANNEL MERCHANT performed well in November
Cyber Monday Sales Up 26%
According to Deloitte & Touche USA, more people shopped online the Friday after Thanksgiving than the Monday after. But according to comScore Networks, Cyber Monday was
Financial Reports: Restoration Hardware, Tiffany, Chico’s
Cataloger/retailers Restoration Hardware, Tiffany & Co., and Chico’s can all boast of third-quarter top-line growth. But only one of the merchants managed to improve its bottom line over the same period
First Person: Managing an “Essential” Website Overhaul
As a principal consultant with Latitude Associates, I was the project manager for the recent upgrade of the American Chemistry Council (ACC) Website. Certainly Website upgrades are nothing new, nor are they always newsworthy. But I thought this case study was worth sharing in part because of the dramatic increase in orders received by the ACC online store
MCM Awards Testimonials
“After 20-plus years serving tree care workers, we felt it was time to turn the general public on to the proven, safe, and truly recreational aspect of climbing mature trees. … Continue Reading →
2007 Multichannel Merchant Awards Categories
U.S. Business Apparel Business Specialty Products (includes industrial supplies/MRO, medical and dental supplies, premiums/incentives, graphics and art supplies) Children
Getting a Grip on Agent Time Utilization—Part 1
Time-utilization measurement is a bane of most contact center managers and definitely a pain for contact center agents. But without it, we might as well close up shop and go home.