Financial Reports: Celebrate Express, Brookstone
Print and Web cataloger Celebrate Express and cataloger/retailer Brookstone both reported bottom-line erosion despite sales growth
MCM staff
IT AND SYSTEM MAINTENANCE IN THE DC
Why is it important to maintain or even monitor our computer systems that operate inside a distribution center? If it
Second-Quarter Income Tumbles at Blair
Second-quarter net sales at Warren, PA-based apparel and home decor merchant Blair Corp. (Amex: BL) fell 5%, to $115.0 million from $120.8 million last year
How to Create the Most Effective Call Monitoring Program, Part 1
Design a call-monitoring program that allows you to make the short- and long-term decisions required to ensure happy employees and a quality organization?
Matching Customer Service Agents to Your Customers’ Needs
Agent profiling, the process of matching customer service agents directly with the needs and personalities of customers, is a win-win situation for businesses, customers, and employees alike.
Four Common Concerns of Online Chat and How to Address Them
If your company is still not convinced that chat is right for your marketing team, it
Seven Ideas for More B-to-B direct Mail Sales Leads
When I provide direct mail marketing solutions for my clients, I have found that these tips increase direct mail sales leads and response.
New LDS Products: July 2006
Dayton, OH-based software provider JangoMail recently announced that its self-titled web-based e-mail marketing application has been upgraded to allow its customers to segment e-mail lists based on recipients’ past behaviors. Calling this new feature Behavioral Targeting, JangoMail allows customers to segment lists based on a recipient opening an e-mail, clicking a link in an e-mail, visiting a web site or making a purchase on web site, forwarding an e-mail, or replying to an e-mail.
Solid Second Quarter for CDW
Vernon Hills, IL-based computer reseller CDW (Nasdaq: CDWC) registered a solid second quarter. For the three months ended June 30, total sales reached $1.63 billion
Life Uniform Buys Uniform City
Boca Raton, FL-based investment firm Sun Capital Partners announced today that its Life Uniform Co. affiliate has acquired competing cataloger/retailer Uniform City Corps.