Movers & shakers
Independence, OH-based auto supplies merchant Stylin’ Concepts has hired George Woodward as vice president of marketing. Woodward was formerly vice president
MCM staff
NEW CATALOGS
PCS Edventures! A supplier of hands-on K-12 curricula, Boise, ID-based PCS Edventures specializes in learning labs that range in price from $595 to nearly
The buzz from Buzz
Buzz Van Santvoord is the vice president of fulfillment and facility management for 1-800-Flowers.com’s Children’s Group and Plow & Hearth titles. As
Grading on a curve
The trend continues. Whether the murderous and ruthless competitive nature of the 21st-century catalog industry has culled the ranks or a higher level
Taking Measure of Picking
We don’t have to tell you that improving profitability is the number-one driving force in today’s operating environment. Honing your picking productivity
Challenges in store
For many marketers that started out with print catalogs and then artfully mastered the Web channel, opening stores is perhaps the final frontier. But
Contact Center Metrics
A word of caution. Don
Three Steps to Creating a Measurement/Management System
Gaining the competitive edge in today