MCM staff

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SEM Top 10: Test, Test, Test

| MCM staff

Savvy direct marketers understand that ongoing testing is the key to improving results. Done right, paid search advertising lends itself well to this rigor:

Matchbacks Made Simple

| MCM staff

Once you begin taking a significant percentage of your orders on the Web you need a simple matchback process to make sure you are allocating Web orders correctly. But is there such a thing as a

backword

| MCM staff

There goes the neighborhood Middleton, WI-based dolls marketer American Girl can’t get a break. Critics have said that the company’s core collection of

It’s in the cards

| MCM staff

When at the supermarket near the office buying my breakfast Diet Coke and Daily News this morning, I saw a rotating rack filled with a gaudy assortment

TIDBITS

| MCM staff

Happy returns As you gear up for the holidays, here’s a tip on returns handling from May’s Annual Catalog Conference. Use incentives to smooth the process,

viewpoint midsummer makeover

| MCM staff

It’s only July, but already most of us are putting together strategies and budgets for next year. And if there’s one lesson we’ve learned in the past